Privacy policy
Last updated: November 6, 2026
21K Jewelry operates this Shopify-powered store. This notice explains how information is collected, used and shared when you visit, order or contact us.
Information we collect
Depending on your interaction with us, we receive contact and delivery details, order and transaction information, communications, and payment information processed by our payment provider. Shopify also collects device, browser, IP address and site usage data through cookies and similar technologies. We may receive information directly from you, automatically through the site, or from service providers.
How information is used and shared
We use information to process payments and orders, arrange delivery and returns, answer questions, operate and improve the store, prevent fraud, and meet legal obligations. We share information as needed with Shopify, payment processors, UPS and other providers performing these services, or when required by law. We do not currently send marketing email or SMS or use advertising or analytics tools outside Shopify.
Shopify and advertising choices
Shopify hosts our store and processes information to provide and improve its services. Shopify Network Intelligence is enabled: Shopify may use customer data together with other Shopify data to improve products, ad targeting and personalization. Shopify may process information across stores for its own services. See Shopify’s consumer privacy policy and privacy portal for its practices and choices.
Depending on your location, you may opt out of the sale or sharing of personal information or targeted advertising through Your Privacy Choices, or contact us. Shopify’s cookie banner also provides applicable choices. Where required, Shopify recognizes the Global Privacy Control signal for the browser and device used.
Your rights
Depending on your state and applicable law, you may request access, correction, deletion or a portable copy of your information, and may have a right to appeal a decision. Contact us to submit a request; we may need to verify your identity or an authorized agent’s authority. We do not discriminate against you for exercising applicable rights. Privacy requests are handled within the time required by law.
Security, retention and children
We use reasonable measures to protect information, but no method is completely secure. We retain information as needed for orders, legal obligations, dispute resolution and enforcement. Information may be processed outside your location by service providers. The site is not intended for children; if you believe a child has provided personal information, contact us.
Changes and contact
We may update this notice as our practices or legal requirements change and will post the revised date here.
21K Jewelry
3923 17 Mile Rd, Sterling Heights, MI 48310
Phone: +1 586-883-9147
Email: info@21kjewelrymi.com
Hours: Monday–Saturday 10:00 a.m.–7:00 p.m.; Sunday closed (Eastern Time)
General inquiries receive a response within 24–48 hours.