Our checkout accepts the card methods enabled through ONERWAY: American Express, Diners Club, Discover, JCB, Maestro, Mastercard and Visa. Available options appear at checkout.
How checkout works
Choose your jewelry and add it to your cart. At checkout, enter your contact and US delivery details, review the items, applicable tax and total, then enter your card details and submit the order. US UPS shipping is free. Your card issuer and payment provider review and authorize the transaction; an order cannot proceed if payment is not approved.
Payment security
Payment details are submitted through the checkout and processed by the payment provider. Please use a secure connection and do not send full card details by email.
Order confirmation
After your order is placed, a confirmation is sent to the email address entered at checkout. Check your spam folder and confirm your email address if it does not arrive. An order may be subject to payment verification and availability. Tracking information is sent when the order ships.
Payment problems
If a card is declined, check the card number, expiry date, security code and billing address, then contact your card issuer or try another accepted card. A pending authorization is not necessarily a completed charge; your issuer can explain when a temporary hold will be released. If you believe you were charged incorrectly, contact us with your order number, but do not send complete card information.
Contact us
21K Jewelry
3923 17 Mile Rd, Sterling Heights, MI 48310
Phone: +1 586-883-9147
Email: info@21kjewelrymi.com
Hours: Monday–Saturday 10:00 a.m.–7:00 p.m.; Sunday closed (Eastern Time)
We respond within 24–48 hours.